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Kalika Info Tech has the technical expertise on-hand to provide strategic business process outsourcing (BPO) that reduces clients' repetitive processes and cuts down on client investment in personnel and systems infrastructure. Through BPO, a clients' reach is increased - creating efficiencies related to bulk and niche vertical applications.
Kalika Info Tech has provided multinational companies with BPO solutions at a fraction of the cost of service implementation in clients’ local markets. Primary business process outsourcing (BPO) capabilities include:
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- Call and data center set-up
- Credit card processing
- Data entry
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BPO services require Kalika Info Tech’s IT and management teams to work with a clients' desktop technologies and ensure a seamless integration process. Once authorized, Kalika Info Tech utilizes process and execution software to mirror clients' tools. Finally, the scope of work is transitioned to Kalika Info Tech data centers.
Kalika Info Tech also offer advanced solutions related to human and customer resources, customer service procurement and accounting.
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